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Before returning items to us, please read and follow the instructions below.Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.
Worldsaleslogistic reserves the right to charge a handling fee on all returned products.
General Returns
1. All returns must be sent back within 14 days of receipt of the item. We only accept products in their original condition.
Please note that we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service.
2. Mis-shipped products: For mis-shipped items (item shipped was not item ordered), once confirmed, we will be responsible for an item exchange and any shipping fees.
3. Color Errors: If the color of the item received is not what was ordered, you are eligible for a item exchange. (This does not apply if the color difference is caused by your display monitor.)
Returning for replacement and refund
1. Quality Issues:
We will be responsible for an exchange if there are any product quality problems within 14 days of the Customers receiving the item. Customers may need to send the product back to us, and after confirming that the product has not been damaged on purpose, we will exchange the product.
2. Non Quality Issues:
If a customer returns a product, within 14 days after receiving it, for non quality reasons, we will offer an 80% refund.(20% is for the shipping fee which cannot be returned)
Returned products should be in brand new condition with original packaging.
Wrong Item Delivered
After confirming the wrong item has been sent, we will exchange your item.
Shipping Time
FREE SHIPPING
11- 21 business days
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